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December 2011

Health Implications And Asking Questions

December 12, 2011

As a student of the mind/body connection, I’ve been fascinated with understanding how my patients organize their internal worlds and what connection, if any, there might be to the health problems they deal with.

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How To Respond To People’s Projections

December 9, 2011

Psychological projection is “a psychological defense mechanism where a person subconsciously denies his or her own attributes, thoughts, and emotions, which are then ascribed to the outside world, usually to other people.

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Negative Person in Texas. “Look, there’s one over there!”

December 7, 2011

I was doing my Difficult People and The Art of Communication program, and had just finished talking about dealing with Yes People. I called on a lady sitting towards the back of the room. She stood up and challenged me.

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A Little Q&A Turns Delegation Into A Decision

December 5, 2011

Him: “Um…that won’t be necessary. This is my decision. I’ll try your approach and we’ll see how it works out. Thanks for bringing this to my attention.”
Her: “Thanks for being flexible.” I’ll be back in a month. It’s good to know that you personally have this situation under control.”

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When They Say It’s Black Or White And It’s NOT!

December 2, 2011

The actionable aspect of information – I’m referring here to goals and plans, formulas and strategies, processes and results – is specific in nature. But some people make a habit of expanding out from the specific to the general.

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