Amazon.com Widgets

click

How To Ensure That Honesty Is The Best Policy

July 23, 2012

More often than not, honesty is the best policy. I am often amazed at how many other strategies and approaches people employ to deal with each other without first attempting to talk it out. But an honest dialogue with someone pushing your buttons continues to prove itself as one of the most effective strategies for bringing out the best in people at their worst.

Read the full article →

In the Workplace, Trust is Fragile

November 18, 2011

The bottom line is no matter how likeable you are or how connected you are, how many wins your people get, or how many nice things you do, you absolutely, positively cannot lead without trust.

Read the full article →

Got an Idea? How You Start Sets The Stage For What Follows

July 20, 2011

Assuming that you already have an idea you’d like to make happen, or just something you want to say to someone, how you open your remarks sets the stage for everything that follows.

Read the full article →

That Reminds Me Of A Story About My Friend John

May 11, 2011

In the context of building relationships and getting buy in for your ideas, the best stories are about people just like you and me having experiences from which we can learn their lessons.

Read the full article →

Do You Know How To Turn Blame into a Better Connection?

November 28, 2008

The art of persuasion has its place in personal relationships. Don’t let anyone tell you differently. One of my clients shared the following conversation with me, and I thought it made a great example of turning blame into connection through communication, even though not much else really changed. It’s the conversation between a man and woman. She wants more connection. He wants a good connection, and also to read the paper. Enjoy…

Read the full article →