communication skills

Yes, Yes AND, Yes again! What does “Yes, AND…” accomplish?

February 17, 2015

In a brainstorming session it doesn’t always serve to “yes, and” the first idea suggested as we would in an improv show. We want to build on an idea that will satisfy the need we’re targeting, and this seems to require discriminatory thinking, which seems to be opposite of ‘yes, and.’ How do you reconcile/incorporate this into the improv toolbox we are offering?

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When Training Is Fun, Is It More Valuable?

January 28, 2015

Fun builds relationships. We know how to tear relationships apart: criticism, disinterest, constant disagreement, and entitled superiority. For some bringing their relationships closer together can be mystifying. It shouldn’t be! When we have positive shared experiences with people, we feel closer to them which makes it easier to traverse the topsy-turvy twists that inevitably befall us at one time or another. Because we’ve enjoyed laughter and maybe even just a little inkling of love (or at the very least likability) we are quicker to forgive each other when the going gets hard. Why should building relationships be limited to leisure? You probably interact with your co-workers, direct reports and clients for a much more significant portion of your day to day. Having a positive, healthy relationship with those folks can only build your success, so I say embrace it!

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Position: Mind Your Marketing P’s And Q’s (part 4 in a series)

November 26, 2012

Let the hundreds or thousands or tens of thousands of others who do work similar to you concern themselves with their own marketing. They are not your concern. How do YOU differentiate what you do?

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How Do You Deal With Opposition? Use Persuasion!

August 27, 2012

Speaker and educator Dr. Rick Kirschner, author of How To Click With People and Insider’s Guide To The Art Of Persuasion, shares his experiences in learning the art of persuasion. In today’s podcast, opposition is the subject!

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In Persuasion, If You Have To Be Right, You’re Doing It Wrong

August 20, 2012

Today’s post is a podcast.  

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Add Authority To Your Words With Quotes And Aphorisms

August 6, 2012

Quotes, and aphorisms, have the benefit of adding authority to your words. Whose authority? Whomever you are quoting. You only need provide attribution for your quote if you desire to grant its authority to yourself. You can even quote yourself!

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Flexibility Increases Persuasive Ability

June 18, 2012

Your stability is the center of your flexibility, and that stability comes from accepting what is. If you can’t accept what is happening for what it is, you are already off balance, and contributing to your own downfall.

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Listen Even When You Think It’s A Bad Idea!

May 14, 2012

Listening in a connected way, as I’ve described more than a few times on this blog, can be particularly powerful when dealing with people who seem to think they know everything. (Certain teenagers, parents, and bosses fit easily under this label.)

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