Have a happier 2015 with these 3 suggestions…

December 31, 2014

Second of three suggestions: Childlike nature! A child has an open mind, is curious, is eager to learn, to discover. A child has imagination, finds joy in play, and is unbound by convention and habit. To keep this alive, remember that not knowing has value, that wonder has value, that play for the sake of play has value, and that time will move you along quickly enough without you having to help it along.

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The Challenge Of Knowing Too Much – The Curse Of Knowledge

September 2, 2013

In the world of theater we call it a stumble-through. It’s the rehearsal where you put down your script, even though you’re not ready, and put the show on its feet. You get through it, perhaps a little dinged up, but now you know what you need to work on.

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The NEW ABC’s Of Success

August 26, 2013

I’m excited to incorporate this idea of buoyancy more explicitly into my classes because the benefits are clearly huge. In Seligman’s Research, Buoyancy was the number one predictor of sales success. It allowed people to get back in there and try again with a positive attitude, giving them the numbers they need to achieve the success they desire.

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Can you sell a product without selling your soul?

August 19, 2013

This is the new model for sales in the information age. Listening to what people need. Building relationships. Being present and responsive leaves room for my customers to tell me what will be best for them, and my ability to meet that request allows everyone involved to walk away feeling great about the transaction… and there’s nothing icky about that!

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Stay Calm This Political Season – The Human Condition Remains Consistent

September 3, 2012

I was speaking with my friend Roman earlier this morning about an observation I made in the early 1970s that still seems to hold up. The seeming trends of political polarization, human ignorance and difficult behavior that keep people up at night, gnashing their teeth all day, and worrying out loud in the common space? These are not new trends. Same as it ever was.

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What Is Meant By ‘Negative Influence?’ What Can Be Done To Counter It?

December 26, 2011

Negative influence does not require trust, and it certainly doesn’t gain you trust when you exercise it. It does, however, require acceptance and acquiescence, through the surrendering of personal responsibility.

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Turn Conflict Into Cooperation

November 4, 2011

Dealing with difficult people is a subject I have studied in depth, including over a thousand interviews to learn what worked and what didn’t work. I’ve got more than a few tricks up my sleeve, and in this post I’ll share some of them with you.

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Understanding the Nature of Sanity

September 16, 2011

Whatever you assume to be true, you’re going to act like it’s true. You can’t help it. And the way you act will influence people, places and things in such a way that you will find proof for whatever you assume to be true.

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