dealing with people

Easy Pieces for Facile Facilitators, #3 and #4

November 22, 2010

Bestselling business author and coach Dr. Rick Kirschner says that effective facilitation isn’t rocket science. Group ownership of the meeting is essential for the best possible results. Do a few things well, and your group will be well served by your facilitation.

Read the full article →

Easy Pieces for Facile Facilitators, #1 and #2

November 15, 2010

Here are two easy guidelines for facile facilitation. Why easy? Because effective facilitation isn’t rocket science. A great facilitator keeps the focus of the meeting off of themself and on the participants at every step of the process, because group ownership of the meeting is essential for the best possible results. Do a few things well, and your group will be well served by your facilitation.

Read the full article →

Turning Contact Into Connection

October 25, 2010

Rules of relationship begin with useful assumptions about people. I’m not saying to blind yourself to reality with wishful thinking. I’m saying that since you must assume something in order to navigate your life and relationships, you’ll get further, faster, and with more pleasure and fun, if you base your travel and interactions on useful assumptions!

Read the full article →

Best Way To Handle Yourself In A Conflict Situation

September 6, 2010

Knowing what you want, making the distinction between what someone is doing and what you think about what they’re doing, and then knowing the principles of good communication, you can engage with people in a positive instead of a negative way

Read the full article →

On Giving Your Word and Choosing Your Words

August 16, 2010

I know that your future depends not just on what words you use to describe your experience and ideas, but on you giving your word, and keeping your word. And today is always the beginning of tomorrow.

Read the full article →

Fastest Way To End A Conflict When Someone Says You’re Wrong

July 26, 2010

For example, let’s say that I said something which, in spite of my good intentions, somehow offended you. And, just as night follows day, the result is that you accuse me of being offensive. Experience of being in this very situation has taught me that the simplest thing to say is, ‘You’re right. I’ve clearly offended you, and I apologize, because that wasn’t what I intended.”

Read the full article →

If Not Me, Who? If Not Now, When?

April 12, 2010