questions

When They Say It’s Black Or White And It’s NOT!

December 2, 2011

The actionable aspect of information – I’m referring here to goals and plans, formulas and strategies, processes and results – is specific in nature. But some people make a habit of expanding out from the specific to the general.

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It Didn’t Mean What She Thought It Meant!

November 30, 2011

One of my consulting clients, Eliza, worked in a cubicle down the hall from the office of her manager Henry. Every day, she’d walk by his office, smile and say hello. “Hi, Henry.” He’d sneer at her and, in a low and unpleasant voice, say “Hello Eliza.” Then he’d turn away and focus on his work.

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Turn A Wall Of Confusion Into A Doorway With Nouns

November 14, 2011

The fact is, if you ask people enough how questions without occasionally referencing the what, who, where and when, people tend to go into a trance state, and use confusion as a substitute for what they do not know. That’s ok, because confusion is a gateway to new understanding. But someone has to go through that gate. With the right question, that can be you.

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Questions Provoke Thought

August 5, 2011

Thought provoking questions aren’t necessarily easy to answer, and don’t necessarily lead to useful thoughts. But it seems to me that they have tremendous potential to grease the wheels of thought. And if you think about it, isn’t that the point?

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