August 22, 2007
Travel ain’t what it used to be. Weather delays. Traffic delays. Baggage delays (waiting for it to come, dealing with it when it doesn’t.) Loudspeakers everywhere, their insistent voices demanding attention and compliance. But if you look up and listen in, there are a lot of great people traveling these days. Today I met a […]
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August 13, 2007
The last thing you want to hear from a person with whom you are communicating, and perhaps trying to persuade, is ‘What’s the point?’ To prevent this, make your point obvious. And not just once, either! If possible, make it at least 3 times, and say it a little differently each time. When you talk, […]
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