December 23, 2011
When people want to go forward and don’t. it could be because they don’t know how. They may know what, who, where and when, even why, but without knowing how to proceed, the only action is inaction.
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December 21, 2011
Making excuses is a normal aspect of human behavior. But the inference and implication may not hold up in the presence of a simple question. When excuses fall apart, persuasion becomes possible.
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