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Why All The Negativity, Criticism and Fault Finding? What can you do?

July 15, 2011

Notice only what’s wrong and it will soon dominate your thoughts. Pull on the thread and the whole sweater may unravel. But focus on what you want and where you’re going and how to reduce the difference between the two, and you’ll have momentum for change.

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Using The ‘Change Happens In Stages’ Model

July 13, 2011

Here’s an interesting bit of email I received from an attendee at one of my live programs. It’s a useful illustration of how change happens in stages. I hope it helps you click with people!

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Dr. K News – Book Promotion + Bad Bosses Article

July 12, 2011

Announcing the immediate availability (with bonuses) of Dr. Rick Kirschner’s new book, ‘How To Click With People: The Secret To Better Relationships In Business And In Life.’

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Even Weakly Connected Hearts Beat Together

July 11, 2011

Even a superficial feeling of connection with a total stranger can be enough to trigger a brain simulation that leads to an actual mirroring of emotions and heart rate!

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Dave Dickson Interviews Dr. K on CFAX Radio

July 8, 2011

Listen to an interview with Dr. Rick Kirschner on CFAX radio with Dave Dickson. They talk about Dr. Kirschner’s new book, ‘How To Click With People: The Secret To Better Relationships In Business And In Life.’

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Dr. K’s new book, How To Click With People, published today!

July 5, 2011

Here’s what Publisher’s Weekly says about ‘How To Click With People: The Secret To Better Relationships In Business And In Life.’ “This illuminating study of communication with its direct and sage advice will be a boon to business people at all levels.”

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When You Are The Third Party In A Two Party Conflict *(pt2)

July 3, 2011

(Continued from previous post…) But if you have lacked leverage in dealing with these two individuals, IMHO it’s because you have no perceived neutrality in the eyes of one of them. Situation: Complaints from each: (a) complains about the ‘baby voice’ and social behavior of (b) and responds defensively when counseled on her sharp customer service style; […]

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When You Are The Third Party In A Two Party Conflict

July 1, 2011

One useful assumption you might make about this is that it’s the behavior of someone wanting to ‘ be professional.’ It’s a very formal mindset, rather than something done out of customer care.

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