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Difficult People Week – The Lady Acts Like A Grenade

December 8, 2008

It’s Difficult People Day here at Dr. K’s Blog! That’s the day I post some of my email correspondence on the subject of dealing with people behaving badly. Enjoy! Dear Dr. K, I have read your book “Dealing with People You Can’t Stand: How To Bring Out The Best In People At Their Worst,” and I was wondering

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Are You Building A Wall, or a Sanctuary?

December 5, 2008

What is the vision you hold for the people around you? Are you inviting them to lay bricks or build a sanctuary? Can you show them or tell them how what they do is a part of something greater than themselves?

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Away From Home For The Holidays – How To Thank Our Troops

December 2, 2008

For so many of our men and women in uniform, that’s not what this holiday brings. Away from home, away from their loved ones, their lives in harm’s way, holidays can be lonely and sad for members of our armed forces. You can do something to help. You can bring a little holiday cheer to our troops by saying thank you for their service. It won’t take but a moment, yet it could make all the difference.

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Is there any point in repeating what you’ve already said?

December 1, 2008

This key to the art of persuasion is found in the power of repetition. The most profound ideas must now be presented in sound bytes if they have any hope of cutting through the chatter and competition. And it is also true that immediately after hearing a sound byte, there is always more information coming up close behind.

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Do You Know How To Turn Blame into a Better Connection?

November 28, 2008

The art of persuasion has its place in personal relationships. Don’t let anyone tell you differently. One of my clients shared the following conversation with me, and I thought it made a great example of turning blame into connection through communication, even though not much else really changed. It’s the conversation between a man and woman. She wants more connection. He wants a good connection, and also to read the paper. Enjoy…

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I’m Giving Thanks For You! HAPPY HOLIDAYS!

November 26, 2008

Thank you for visiting and reading my blog. We’re on our way to give thanks with our family.  I wish you and yours a very Happy Thanksgiving and the beginning of a splendid holiday season.  I’ll be back on Friday with a fresh post.    Your comments are always welcome.  Be well, be happy!  Rick

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And The Point Is…? Storytelling and the Art of Persuasion

November 26, 2008

In the art of persuasion, if your main idea isn’t clear to you, stop and clarify it for yourself. Otherwise, instead of talking with people, or talking to people, you may wind up talking at people. At which point they’ll be unlikely to hear what you have to say, or arrive at their own point (It was pointless). Make your point obvious.

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What Makes Attentive People More Persuasive?

November 23, 2008

Observe people closely and you discover just how unique we all truly are. Everyone of us is one of a kind, and cannot be duplicated – even if cloned. It’s one of those ironic things that we all have in common and a key to the art of persuasion. In the presence of your genuine affection and interest, that which is special in people tends to blossom and grow.

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