September 25, 2008
One of my favorite metaphors in the Art of Persuasion involves a guy whose daily life requires that he walk down a dark road. There’s a hole in the road. The first time he walks down that road, he doesn’t notice the hole, and he falls in. It hurts like heck to fall in that hole. He’s in deep, and it takes a while, but eventually he manages to climb out go on.
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September 24, 2008
How is it possible that the most obvious therapeutic modality, the human connection, accessed with the art of persuasion, has been replaced with such distance, calculation and regulation? It’s the classic case of fear overwhelming reason. Medicine, particularly in hospitals and nursing homes, is a life-and-death business. It provokes fear at every turn by its very nature. Demanding patients, demanding family members, and the demands of the effort required to manage multiple people with multiple problems in the presence of multiple opportunities for real harm and damage have taken their toll.
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