Amazon.com Widgets

News Item from Recent Work in Trinidad

July 3, 2008

You can read about the change management program I conducted in Trinidad by following either of these links. http://www.southfloridacaribbeannews.com/story.asp?ID=4088  or http://www.news.gov.tt/news/article.aspx?id=7677 

Read the full article →

The Art of Change: Big Picture Thinking

July 3, 2008

Here are some additional thoughts on the power of change. Perhaps the best way to get a handle on the new change paradigm is to think bigger! In fact, big picture thinking is the essence of the new paradigm. That’s because starting with the whole and then working your way to the particular is the […]

Read the full article →

The Power of Positive Change

July 2, 2008

A POEM ON THE POWER OF POSITIVE CHANGE It’s not our methods for managing change. It’s the way we approach it that’s a little strange. Seek to fix yesterday rather than build tomorrow. Fixate on control to your continual sorrow. If work takes you backwards, eventually You’d rather eat popcorn and watch TV. We’ve got […]

Read the full article →

Essential Communication Skills, Positive Persuasion: Transitional Openers (Part 5)

June 30, 2008

Beginning your persuasion proposition with momentum is an essential communication strategy when you are working to create positive change in your relationships, at your work and in your world. The theme of my recent posts has been exploring how transitions help you prepare your persuadee to be open to your positive persuasion proposition (build momentum). […]

Read the full article →

Holding Productive Meetings: Rick’s Rules for Meetings

June 27, 2008

One of the common issues that come up when I am working with any size of organization on essential communications skills is: how can we have (more) productive meetings? Have a Plan & a Purpose The worst-case scenario for group discussion is when everyone is against you and you’re fairly certain that you’re on your […]

Read the full article →

The Art of Persuasion: Transitional Openers (Part 4)

June 25, 2008

This continues previous posts on the topics on a key skill in Phase Two of The Art of Persuasion. Phase One is trust building here. Phase Two is the Transition—where you complete listening and begin the shift to talking. I posted on Transitions here; asking for permission here; and two other approaches (Claim the bridge […]

Read the full article →

Persuasive Communication: More Transitional Openers

June 23, 2008

For those of us involved in fine-tuning our skills in The Art of Persuasion, you will recall that every persuasion interaction has three phases. Phase One is trust building, discussed here. Phase Two is the Transition—where you complete listening and begin the shift to talking. Here are my 2 previous posts on Transitional Openers. Phase […]

Read the full article →

Persuasive Communication: Asking for Permission

June 20, 2008

In my last post on the topic of transitional openers, I discussed the Pivotal Moment of Transition. Today, let’s talk about another technique to pack in your positive persuasion toolbox. Ask for Permission “…May I tell you about a way that we can (short summary of the desired outcome)?” If you choose to ask for […]

Read the full article →

← Previous Entries

Next Entries →